Legal & Privacy

Company Information

 

Company

Brand / Trade / Alternate Name

Logo(s)

Corporate form

Identification Number (CIN/LIN)

Registered Address

Corprate Office

Contact

Quaestio LLP

Quaestio, The Quaestio, #YourQuestionsAnswered

Limited Liability Partnership

AAT-7486 | RoC-Mumbai

C-4/S-7, APMC HSG COMPLEX (M.G.COMPLEX), SEC-14, VASHI, NAVI MUMBAI - 400703 

10C112, 10th floor, Tower 01, L&T Seawoods Grand Central, Navi Mumbai - 400706 (Unit of SMB INTERTRADE)

Privacy & Cookie Policy

 

Quaestio LLP, its divisions, and affiliates (individually and/or collectively, “SMB Intertrade”, “Quaestio”, “We”, “Us”,) understands that your privacy is important to you. This Privacy Policy describes how we (in our capacity as Data Controllers) treat, handle and protect your personal information which we collect on www.thequaestio.com (hereinafter the “Site”),. This Privacy Policy applies to current and former visitors to our Site. We encourage visitors to review our privacy statements before disclosing any personal information. However, by visiting and/or using our Sites, you agree to this Privacy Policy.

 

This Privacy Policy also discloses what choices you have with respect to the information. This privacy notice tells you what to expect when we collect personal information. It applies to:

- Information we collect about visitors to our website i.e. those who wish to find out more about our corporate products and services.
- Data collected or processed during the course of our research and analytics projects.

We may change this policy from time to time by updating this page. This policy is effective from 21st September 2020.
 

Visitors to our website and users of our research services

When someone visits the Quaestio webpage, we collect standard internet log information and details of visitor behavior patterns. We do this to measure the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page

What type of information do we collect?

We may collect information such as name, e-mail address, phone number. This information may be shared by you through inquiry forms, e-mail, or via telephone.

How do we use your personal information?

We will use the information that you provide in order to respond to inquiries submitted or to provide the products or services that you have requested from us.

We may also process your personal information for our legitimate business interests – that is, in order to facilitate the management of our business. This includes some or all of the following purposes:

To enhance, modify, personalize or improve our services to the benefit of customers and prospective customers
To provide postal and/or email communications which we think will be of interest to you
To determine the effectiveness of our promotional campaigns and advertising
To better understand how people interact with our website

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services
To enhance the security of our information systems or identify and prevent fraud

Whenever we process data for these purposes, we will ensure that we always keep your personal data rights in high regard and take account of these rights. In all cases, we have taken care to consider and balance any potential impact on you (both positive and negative)  through an impact assessment.

How do we store, use, share, and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Where do we store your personal data provided by you?

 

Your data will be stored and processed in multiple countries including outside of the European Union (EU) Region

 

Since we are a global company, your data will be processed outside of the EU region. Some countries where we process data may not have as protective laws as your own country and there are risks associated with such transfer.

 

We offer European Union Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our Customers that operate in the European Union, and other international transfers of Customer Data. These clauses are contractual commitments between parties transferring personal data (for example, between Quaestio and its Clients, suppliers or data processors outside the EU), binding them to protect the privacy and security of the data.

 

In all cases, data will only be accessible to Quaestio and its group companies. No personal data is shared with third parties unless express consent is provided.

 

Information submitted to us will be stored on our cloud servers or those of approved and verified third-party service providers. At all times, we will use reasonable and appropriate security measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

 

How long do we keep your personal information?

 

We will retain your personal information for as long as it is needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

 

Customer Data - We retain your information for as long as you have an active agreement. We may also retain your personal information for an extended period under applicable statutory laws.

 

Research Data - We retain your information for as long as necessary for the purposes that we have described in this privacy policy

 

Quaestio will retain Customer & Research Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. When you decide to terminate the agreement with Quaestio, we delete all personal information about you except when it is required for legal obligations. Quaestio may retain other information pertaining to you for as long as necessary for the purposes described in this Privacy Policy.

Security Measures to Protect your Data

 

Security Measures

We implement security controls to prevent breaches and unauthorized access to your data.

We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Examples of security measures include:

  • Physical access controls

  • Internal information barrier policy

  • HTTPS

  • Restricted access to data (security groups and custom permissions)

  • Monitoring for threats and vulnerabilities etc.

  • Email Protection (Exchange Online Protection)

  • Secured online cloud storage (One drive)

  • Non-disclosure agreements (Client-company, company-employee, company-third party research services

We also subject our services to internationally recognised certification and attestation standards. Quaestio follows security compliance in accordance with ISO 27001:2013.

Your rights: Access to and controlling your personal information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the information below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation ("GDPR"), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.

If you don’t want us to process your data anymore, please contact us at central@thequaestio.com

f you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at central@thequaestio.com

Cookie Policy used on our website

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

We use cookies for many important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify our registered members (users who registered to our site).

  • To monitor and analyze the performance, operation, and effectiveness of our website platform.

  • To ensure our website platform is secure and safe to use. 

The following links explain how to access cookie settings in various browsers:


To opt-out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Our Privacy Statement will be updated if any other cookie technologies are adopted for any other purpose.

Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Terms of use

 

Quaestio LLP is an Indian entity. The following Terms will be governed and interpreted as per the laws of India. This ‘Legal/Terms of Use” section constitutes the entire agreement between the parties relating to the use of the Quaestio Site.

These Terms govern your access and use of this web site. By accessing or using the Quaestio web site, you indicate your full acceptance and acknowledgment of these terms and conditions. Quaestio may modify these terms and conditions from time-to-time as posted on this web site.

To read Quaestio’s policies on data collection, storage, and use, please refer to our Privacy Policy.

Usage of Site

The information contained and accessed on this site is for general guidance and is intended to offer the user general information of interest. The information provided is not intended to replace or serve as a substitute for any audit, advisory, tax, or other professional advice, consultation or service. Please note - this does not constitute an offer for our services or a contractual obligation to perform a service for a client unless agreed upon mutually in a written contract. We suggest that you fill up our inquiry/contact us form or inquiry forms on respective practice pages to obtain such services.

Restrictions on use

 

As content on the Site (including any concepts, ideas, methods, procedures, processes, know-how, techniques, programs, publications, models, products templates, technologies, software, designs, art-work, graphics and information on or described in the Site) are owned and/or copyrighted by Quaestio LLP unless specified otherwise. Quaestio LLP content (all forms) may be copyrighted, proprietary and subject to intellectual property or other rights (which rights are owned by Quaestio LLP), any unauthorized use of any materials on the Site may violate copyright, trademark and other laws or applicable intellectual property or other rights.

 

Permission is granted to download materials from this web site for your informational and personal (i.e., non-commercial) use only, and is limited to one copy. Any other reproduction or editing by any means, mechanical or electronic, without the express written permission of Quaestio LLP is strictly prohibited. You may not refer to the URL of this web site nor link to this web site without the prior written approval of Quaestio LLP.

 

Users are encouraged to print or distribute content (e.g., via a link on a social network) provided that:

 

The intended use of the content is purely personal and non-commercial.

All copyright, trademark, and similar notices are retained.

The content is not used as or implies that Quaestio LLP is providing a testimonial or endorsement of an organization, its products or services.

Materials on the Site may not be modified, reproduced, publicly displayed, performed, distributed or used for any public or commercial purposes without explicit written permission from the appropriate content or material provider (including third-party links). Quaestio LLP bears no risk, responsibility, or liability in the event that a user does not obtain such explicit written permission as advised by Quaestio LLP.

 

You agree that Quaestio LLP may, in its sole discretion, at any time terminate your access to the web site and any account(s) you may have in connection with the web site. Quaestio LLP may also monitor access to the web site.

 

Trademarks & Logos

The Quaestio LLP, SMB INTERTRADE, THE QUAESTIO name, and logo might be registered trademarks and other product and service names mentioned on the Site might be the registered trademarks or trademarks of Quaestio LLP. Use of these marks might requires express prior permission from, and a license agreement with Quaestio LLP. Unauthorized use of these and any other of Quaestio LLP's logo or trademarks might be prohibited to the fullest extent of the law. To request this written approval, contact the webmaster or use the "Contact us" feature.

 

Liability for links

 

Our website contains links to external websites of third parties over whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. A permanent monitoring of the content of the linked pages is unreasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

 

For the contents on this site were not created by the operator, the copyrights of third parties are respected. Should you nevertheless become aware of copyright infringement, please inform us accordingly. As soon as we become aware of any such infringements, we will remove such content immediately.

Submissions

Personal Information that may be collected by Quaestio LLP is shared by you voluntarily via the web site and is governed by the terms detailed in our Privacy Policy.

 

You acknowledge that you are solely responsible for the material you submit, and you have full responsibility for the message and its legality.

 

Restriction of Liability

 

Despite Quaestio LLP's efforts to provide accurate information, it is not possible to completely ensure that all information posted on this web site is constantly correct. Quaestio LLP assumes no responsibility for errors or omissions in the materials on the server. THIS WEB SITE AND ALL INFORMATION, AND MATERIAL CONTAINED HEREIN IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. The materials are subject to change without notice and do not represent a commitment of Quaestio LLP.

 

Quaestio LLP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE TO YOU OR ANY OTHER THIRD PARTY FOR ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES OR EXPENSES, INCLUDING ATTORNEYS’ FEES AND COSTS ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THE SMB INTERTRADE SITE.

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